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Retail sales training

Daniel Tavcioski, CMC


Short biography:


- From 1989. to 2002. director and copy-writer of more than 600 TV advertising ads (Agencies: Idea Plus DDB, Saatchi&Saatchi, Publicis ) for various clients ( Clients: Hemofarm, Vojvodanska banka, Bambi, Pivara Skopje, Macedonian government ) Planning and implementing marketing strategy projects for internationalization on Southeast European markets ( Clients: Unilever, Coca Cola, McDonald’s, Sony, Samsonite ... )

- From 2002. to 2006. trainer in Adizes Southeast Europe on organizing sales, sales presentation, customer relationship, marketing strategy, branding ( Clients: Telekom Srbija, Delta Sport, Sintelon, Sony - Serbia, Societe Generale, Digit Montenegro, Bosnalijek, Galenika, Tropic, Lijanovici, Mikrofin )

- From 2006 marketing management training program “Kako?” Marketing consulting ( Clients: Vapeks, ITM, Still ... )

Relevant references:

  • Lecturer and consultant with over 15 years experience creating marketing strategy for leading companies in the region.
  • Worked with many large advertising agencies in the region in planning and implementing advertising campaigns.
  • Copy-writer and director for more than 600 advertising video productions.
  • Lecturer and trainer in sales and marketing for Adizes Southeast Europe from 2004
  • Clients - Serbia - TELEKOM SRBIJA ( more than 500 customer service employees ) - ITM – ( all company directors ) - NIS – Voda Jazak ( marketing and sales departments ) - MERCEDEC ( customer service department ) - ZVEZDA - HELIOS ( sales department ) - DUGA - Ind Boja Bg ( sales department ) - ENEL – Pozarevac (sales department ) - STEVAN STILL – sales department - VAPEKS - sponge factory Cacak (sales department ) – INTERMEX (sales department) MINEL - sales department - DAREX – sales - ART SUPPORT – sales department - IGUMANOV – ( sales department ) - TEKIJANKA - Kladovo ( reatil chain ) - HOTEL DJERDAP – Kladovo, GALENIKA Beograd (marketing and sales department), SBB Serbia Broadband (customer service), SINTELON – Backa Palanka (marketing department), VIP mobile Srbija (debt collection department), Inno Group Belgrade (marketing - customer service), INFO TEAM Novi Sad (sales), Lanus Belgrade (debt collection), Hyundai Belgrade (CRM training), DELTA GROUP - DeltaDMD - DelVelPro (telephone sales) …
  • Clients - Bosnia and Hercegovina - TROPIC- Banja Luka ( sales, b2b sales, reatil sales – more than 400 employees ) - MIKROFIN – Banja Luka – all branch directors - PREVENT – Sarajevo – sales department - BOSNALIJEK – Sarajevo – sales and marketing department - REIIFEISEN – Sarajevo – all branch directors - ALFATERM – Mostar - sales department - SLAVNIC MB MIX - sales department
  • Clients - Montenegro - SOCIETE GENERAL - all branch directors - DIGIT MONTENEGRO – sales and marketing department - PLANTAZE - sales department
  • Clients - Croatia - SIEMENS – sales department - VARTEKS – sales and marketing department - LIJANOVICI - sales and marketing department...
Download sample of our 'Retail Selling Training' Power Point presentation (1.2 MB)

Our retail selling training programs:

(1) Training ‘Practical retail selling skills’ - 1 day

How to use the effective retail selling system? - Trainer: Miodrag Kostic

(2) Training ‘Retail selling and customer loyalty’ - 2 days

Sell retail and gain loyal customers? - Trainers: Miodrag Kostic and Danijel Tavcioski

(3) Training ‘Retail selling academy program’ - 3 days

3 days (full) retail selling program? - Trainers: Miodrag Kostic and Danijel Tavcioski

Download Power Point presentation of our education-consulting services (1.3 MB)

Please contact us at: info@businessknowledge.biz, or call: +381 63 60 80 26