'Sell retail' sales seminar 1 day training selling workshop
Increase your retail selling skills and your sales staff motivation.
Intensive one day retail sales training-workshop to give your sales staff needed competence to maximise retail sales and create long-term customer loyalty.
Expected result: Sales people using methodological-systematic approach to retail selling.
12 easy steps to success
- How to make the first contact - the right impression?
- How to position yourself in relation to your customer?
- How to open the communication with your customer?
- How to communicate what is your store all about?
- How to give the right information on specific products?
- How to overcome the obstacles during selling process?
- How to get your customer to make the buying decision?
- How to tell your customer to buy the product - close the sale?
- How to up-sell and earn more per each sale?
- How to cross-sell and make additional sales?
- How to build lasting relationship with your customers?
- How to get your customers to recommend you?
Practical competency-based retail selling training-workshop is highly interactive, with role-playing to practise the acquired selling skills.
Download the training plan (PDF)
Our goal is not a quick sale (just for the profit sake), but selling to gain and maintain loyal customers, as the only way of achieving sustained growth.
1 business day training (7 hours)
Trainer - Miodrag Kostic - Director of VEZA d.o.o.
Miodrag Kostic has owned and managed "The T-Gallery", chain of upscale retail stores on prestigious locations at “South Street Seaport, New York”, and “Aloha Tower Marketplace, Honolulu”. (from 1991-1999)
- Owned and operated businesses in USA for 15 years (New York and Honolulu)
- Owner of business consulting agency “Web Consulting Honolulu” from 1998
- Business and web consulting services to leading Hawaiian corporations like: Maui Divers, Imagitel, Life Foundation, Maui Goose …
- From February 2004 co owner and director of VEZA Inc. business consulting agency
- Business consulting and education services to leading companies in Serbia and the region, Zorka Pharma, NIS, JamaxM, Almex, Pogodak, AMIS Telecom, F-Secure …
- Guest lecturer at international events-congresses: E-Trgovina Palic, IT Seminar ...
- Innovation management consalting certificate (Brighton University, UK)
- Published over 100 articles on business-marketing in Emagazin and COM magazin
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