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Sales training

'How to sell retail' 2 day intensive sales training course


How to use effective sales methodology and care for your customers?


Intensive two day retail sales training-workshop to give your staff much needed competence to maximize sales and create and maintain long-term customer loyalty.

Expected result: Using successful retail retail selling methodology, loyal customer base.

We do not teach cheap NLP tricks, complicated sales techniques or secret closes. We use the most advanced sales methodology based on David Sandler, Antony Robbins, and Ron Martin selling systems.

Training content:
  1. What is selling?
  2. Understanding different types of buyers.
  3. Selling methodology (12 steps selling process)
  4. Customer relationship development?
Practical competency-based retail selling training-workshop is highly interactive, with role-playing to practise the acquired selling skills.

Download the sample of our 'Retail Selling Training' Power Point presentation (1.2 MB)

2 business days training (14 hours)

Trainer - Miodrag Kostic - Director of VEZA Inc.


Miodrag Kostic has owned and managed "The T-Gallery", chain of upscale retail stores on prestigious locations at “South Street Seaport, New York”, and “Aloha Tower Marketplace, Honolulu”. (from 1991-1999)
  • Owned and operated businesses in USA for 15 years (New York and Honolulu)
  • Owner of business consulting agency “Web Consulting Honolulu” from 1998
  • Business and web consulting services to leading Hawaiian corporations like: Maui Divers, Imagitel, Life Foundation, Maui Goose …
  • From February 2004 co owner and director of VEZA Inc. business consulting agency
  • Business consulting and education services to leading companies in Serbia and the region, Zorka Pharma, NIS, JamaxM, Almex, Pogodak, AMIS Telecom, F-Secure …
  • Guest lecturer at international events-congresses: E-Trgovina Palic, IT Seminar ...
  • Innovation management consalting certificate (Brighton University, UK)
  • Published over 100 articles on business-marketing in Emagazin and COM magazin

Trainer - Danijel Tavcioski - Director of KAKO consulting agency

  • Lecturer and consultant with over 15 years experience creating marketing strategy for leading companies in the region.
  • Worked with many large advertising agencies in the region in planning and implementing advertising campaigns.
  • Copy-writer and director for more than 600 advertising video productions.
  • Lecturer and trainer in sales and marketing for Adizes Southeast Europe from 2004
  • In last two years successfully held dozens of training courses for companies: Telekom Srbija, Delta Sport, Sintelon, Sony, (Srbija), Societe Generale, Digit Montenegro, (Crna Gora), Bosnalijek, Galenika, Tropic, Lijanovici, Mikrofin
  • At public seminars he held, there were managers and employees from: Daimler Chrysler, Di line-MPC Group, Vapeks, Tyfanny Production, Stevan Still, Hemel ...
In-house retail sales trainings are available in English language at these exclusive tourist destinations:
Zanzibar Seychelles Beaches Aruba Bahamas Florida Belize Cancun Cozumel St Martin US Virgin Islands Cancun Mexico Belize Ambergris Palm Beach Aruba Playa Sousa Beach Dominican Republic Acapulco Beach Mexico Acapulco Mexico Pink Sands Bahamas Pink Sands Kaanapali Maui Hawaii Kaanapali Bali Cannes French Riviera Copacabana Ipanema Brazil Phi Phi Leh Thailand James Bond Jamaica Matira Bora Bora Shipwreck Beach Zakynthos Havelock Island Antigua Barbuda Anguilla Barcelona Fernando Malaysia Mykonos Island Tulum Anguilla West Indies Barcelona Spain Biarritz France Tahiti Bottom Bay Barbados Clifton Cape Town South Africa Crete Greece Fernando de Noronha Brazil Fraser Island, Australia Horseshoe Bay Bermuda Koh Phangan, Thailand Larvotto Monte Carlo Monaco Maldives Natadola Fiji Negril Jamaica Ofu Beach Patong Phuket Island Thailand Pink Sands Bahamas British Virgin Islands

Also available in 1 day and 3 day programs:

(1) Training ‘Practical retail selling skills’ - 1 day

How to use the effective retail selling system? - Trainer: Miodrag Kostic

(3) Training ‘Retail selling academy program’ - 3 days

3 days (full) retail selling program? - Trainers: Miodrag Kostic and Danijel Tavcioski

Please contact us at: info@businessknowledge.biz, or call: +381 63 60 80 26