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Sales training

Sales negotiations training course 2 day selling seminar

Do you want efective sales negotiations skills to get loyal customers?

Trainers: Miodrag Kostic and Marko Burazor - 2 days

A highly intensive 2 day sales negotiations training to give your sales staff propper skills and competence to maximise direct sales and create long-term customer loyalty.

The goal of successfull sales negotiation is not only to sell the products or services, but to insure theirrepeated purchases (buying).

Training content
  • What is and what is not sales negotiation?
  • What is negotiating in sales?
  • Types of sales negotiation.
  • Sales process and negotiating.
  • Difference between interest and position.
  • 6 key elements of negotiations.
  • How to increase your authority when negotiating?
  • You negotiate values, don’t give up!
  • BATNA best alternative to negotiated agreement
  • Ten commandments of negotiating
  • How to ask effective questions?
  • Types of buyers personalities and negotiations
  • Characteristics of successful sales negotiator
  • Managing customers sales expectations
  • Negotiating and customer loyalty
Download sample of our 'Direct Selling Training' Power Point presentation (1.2 MB)

This practical competency-based sales negotiations training-workshop is highly interactive, with lots of role-playing to practise the acquired selling skills.

2 business days training (14 hours)

Trainer - Miodrag Kostic - Director of 'VEZA'Inc.

Trainer - Marko Burazor - Director of 'BCAgency'

Prerequisite for this training is to take 2 day training course ‘Direct selling skills’

Reservations and application: This interactive in-house training is performed in English and Serbian language, and according to pre-defined schedule, for groups of participants, per your individual requests.

These in-house trainings are available in English language to organizations throughout the European region, in:
Danmark Denmark Nederland Netherlands Suomi Finland Finland Portugal Portugal Portugal Portugal Belgique België Belgium Ireland Eire Ireland Eesti Estonia Latvija Latvia Lietuva Lithuania Polska Poland Ceska Republika Czech United Kingdom Republic Slovensko Slovakia Deutschland Germany Sverige Sweden España Spain España Spain Italia Italy Slovenija Slovenia Österreich Austria Magyarország Hungary Malta Malta Ellada Greece Former Yugoslav Republic of Macedonia Bulgaria România Romania Hrvatska Croatia Turkey Κύπρος Kypros Cyprus France France France France Luxembourg Luxembourg Norge Norway Rossija Russia Ukraïna Ukraine Republica Moldova Moldova Island Iceland Azarbaycan Azerbaijan Hayastan Armenia Bosna i Hercegovina Bosnia and Herzegovina Crna Gora Montenegro Shqiperia Albania Srbija Serbia Belarus' Belarus Georgia Schweiz Suisse Svizzera Switzerland Città del Vaticano Vatican City State Monaco Monaco Andorra Andorra Liechtenstein Liechtenstein San Marino San Marino

Download Power Point presentation of our education and consulting services (1.3 MB)

Please contact us at:, or call: +381 63 60 80 26